"Car came back nicely, person that did Supagard/valeter was very helpful-
1 big problem is on close inspection of bonnet it is very finely scratched all over. I believed it was buffed 3 times and in my opinion looks much worse than when it came in.
Is there anything you can do to improve this?
John Carmody - Grays - 24/05/05
Just a quick note to thank you and your team for the job that you did for me on my bonnet. As you know I was not 100% happy originally with the finish. Instead of telling me that it was as good as it could be like I am sure most companies would have done, you and your company showed fantastic customer service by allowing me to bring the car back and redoing the bonnet at your own cost.
The two guys who worked on the car (Mark and Sean) were very helpful giving advice on future care and gave me a wash mitt to care for my car better.
Your commitment to customers is absolutely fantastic and I cant begin to tell you how impressed I was with your no fuss attitude, I will definitely bring my car back to you and recommend you freely. I am entirely satisfied with the work completed.
Good luck with everything there, I am sure your business will go from strength to strength. Please pass on my best wishes to all your staff.
AAI International Ltd.