"I brought my Astra in to have the wheels
treated as I had a bubbling under the paint of the wheel.
Gary assured me they could be done and would not be a problem.
I picked the car up and took it home and noticed that there was still bubbling under the paint. I phoned Gary up then took the car back.
He helped and contacted the vendor who did them and arranged for the wheels to be done again.
Once again the wheels were done only to find he had done a matt and gloss colour. Gary helped me no end - he assured me that he would personally check the wheels.
Once they were done again he gave me a full refund and a free valet for all the inconvenience the vendor had caused.
The wheels were perfect and all bubbling had gone. They looked like new.
I can't congratulate enough Gary and Mark for all the help and assistance they gave me, they fell over backwards to help. That is real client satisfaction, all companies should treat customers this way,
I would not hesitate to recommend Clean Image to all my friends and colleagues. You did a wonderful service. I will return if I need anything else done.
Many Thanks"
*Note - I'm sure everybody knows the feeling when you have one of those jobs where nothing seems to go right. This was one of those jobs! Thankfully 'third time lucky' trumped 'Murphy's law' and we got the job done in the end.
Things do go wrong in any business, mistakes are made, employees have off-days, sometimes it seems that the whole universe is against you. But at Clean Image we try our best to make sure that these are our problems, not your problems.
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