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Lease Returns for Fleet Managers

Make sure you don't miss anything with this easy to use checklist.
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lease guide
Recharges for excess wear, excess mileage, and insurance premiums are going up.
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lease guide
Has a driver left the company and you now find yourself with a car which is in a terrible state? It might just be that the driver has thrown all their rubbish on the floor, smoked in it and never cleaned it, it could be that it is scratched, dented and battered, it could be both. Either way there is a lot to deal with.
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lease guide
Are some of your drivers angry because they have been charged for damage they insist wasn't on their car?
A driver looking at their own car prior to inspection doesn't want to find anything...
so it's hardly suprising they miss things!
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lease guide
Driver-to-driver transfer
Are some of your drivers insisting that damage on thier car was done by the previous keeper of the vehicle? They could be right!
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lease guide
A nasty accident such as a spillage of paint could cost you dear at the end of your lease. But don't panic, if we can get to it quickly, we can minimize the costs.
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lease guide
All major car manufacturers recommend and approve protection packages for good reason. Not only do they protect fabric and paintwork, they also help your car stay cleaner for longer and make them easy to clean.
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lease guide
No matter how you look at it, miles equals money. Our Mileage Manager can help you avoid the penalties of exceeding your mileage allowance.
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lease guide

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Ask the Experts
 We are always happy to help, so please ask us your questions [more]

We have assembled a panel of experts from across the industry with a combined experience of over 200 years. You can find out about the experts here, and read the code of conduct they follow here.

Any questions sent to us are posted in the Q&A area of our site so that they can help other people... We do strip out any personal information but please put your e-mail or number ONLY in the correct fields so we can keep them hidden. Once we have answered your question, we will email you.

IF YOU DON'T HEAR FROM US AFTER A COUPLE OF DAYS... it may because our email to you ended up in your spam filter or was blocked by your mail server. You can always look on our Q&A section to see if your answer is there. We don't work Sundays or Bank Holidays, and it can take us a couple of days to catch up with enquiries at the beginning of the week. If you are in a hurry, you can always give us a call.

If you don't have a photo don't worry, you can still send us your question, just be aware that we may not be able to give you a good answer if we can't see what we are being asked about. If you can't supply a photo, please give us a description. You can also send us your photos and questions even if you have no intention of using our services. We don't mind at all!

Photo Tips - Try to get one good close up of any damaged area, and then one shot which clearly shows the location... try and get in the nearest 'landmark' like a wheel arch or headlamp. When taking photos of dents, try taking them from a distance and zooming in. Use the reflection of a wall or fence to help show the dents. If your camera has problem focusing on chips or scratches, stick a piece of tape next to the damaged area and focus in on that, this will also help us get an idea of scale. When sending us photos of wheels, send us examples of the worst of the damage and one full picture of the face of the wheel so we can see what kind of finish it has.

The more information we have, the easier it is to answer! So you can include information such as the age of your car, and even your location - after all we might be able to recommend somebody closer.

Posting Links Please avoid posting links to photos, it causes us problems! If you would like to show us a page on another website, please just paste in the URL address -- DO NOT use HTML or BB script to try and make it an active link, if you do your message will be rejected by our spam filter.

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Just 17 minutes from Whitham!
Witham Route
Only 26 minutes from Braintree!
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Just 35 minutes from Epping!
Epping Route
Only 35 minutes from Harlow!
Harlow Route
Bishops Stortford Route
Just a quick drive from Bishop's Stortford &
Stanstead Airport
Only a short drive from Great Dunmow!
Great Dunmow Route
Chelmsford is quick and easy to get to from anywhere in the South East.
If you live further away, why not send us a photo?
A third of our customers visit from outside Essex
Easy to get to from London. M25 - A12.
Less than an hour from Barking, Dagenham, Romford, Harold Hill, Upminster, Hornchurch, and Chigwell.
Why pay London prices?

What is this page all about?

We have found that we need to filter enquiries so that we can spend more time working on cars, and less time answering telephone calls and e-mails. The next few pages are designed to ensure that your enquiry is handled quickly and efficiently. And if you have an enquiry for something we are not able to handle, you will be directed to somebody who can.

...and don't forget to read our Lease Return pages!

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This page was last updated on Tue, 23 August, 2011

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