5 things we would like you to consider
you leave your car with us
Do you want to save the most money? Or is peace of mind more important?
Most people just want us to save them the maximum money, but we
find that many of our customers just want to get the whole thing
over and done with… although it is sometimes cheaper to
accept a refurbishment recharge than to have a repair done, they
would rather have us tidy up every last bit and know its done
that have to worry about getting a letter from the lease company
a couple of months down the line. And although sometimes there
are areas of damage that are ‘borderline’, they would
rather just get it done and know the car will be returned without
penalties, rather than returning it and keeping their fingers
When does the manufacturer’s warrantee
If you are returning a car within the warrantee period, there may
be areas of damage that we can advise you to have your dealership
fix under warrantee at no cost to yourself.
Do you have your contract with you? Does your lease company publish
its own fair wear and tear guidelines?
While the vast majority of lease companies by-and-large go by the
BVRLA standard, there is some variation in certain areas – some
may be stricter, some are more lax! While we gather as much information
as we can on the lease companies standards, we can only advise
you based on the best information we have. If you can provide us
with information about your lease agreement it can only be to your
Can you get a list of charges from your Lease Company
(or fleet manager).
Not all companies charge the same, and sometimes just a few
pounds more or less can swing a decision, so if you can provide
this information it is helpful.
Not all lease companies are willing to give out this information
(or if they are, they are slow to do so!) so don’t worry
if you can’t get it. Often they are more likely to give it
out to fleet managers than individual lease holders.
Does your lease company have a lease charges threshold?
Most lease companies have a threshold and will not send you recharges
if the total falls under a fixed figure. In our experience this
is usually about £100. It is
certainly worth asking your lease company what the figure is.
If you plan on leaving the car with us until it is collected by
the lease company, please make sure you leave us your documents,
spare keys and anything else that belongs with the car.
(Please check with your lease company that they are willing to collect it from our premises - they may want a signature from you).